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About Us
With a team that has experience working with two of the world’s most service oriented aviation organisations, Singapore Airlines and Singapore Changi Airport The Teaching Company and AeroLink Services Pty Ltd are providing service based on client needs and expectations. Our team members have worked with Air Lanka, Tradewinds Tours & Travel, Air Paradise, Sahara Airlines, Jetwing Airlines, Dusit Hotels & Resorts and other reputed companies.
The Teaching Company and AeroLink Services Pty Ltd are backed by a number of trainers and consultants with experience in a variety of sectors and a complete range of instruments, including on-line delivery of training, instrument and communications. The team possesses a combined experience of 224 years.
AeroLink Services' Forte
- Knowledge and experience in the start up of new airlines.
- Redevelopment and restructuring of existing airlines.
- Proven negotiating skills.
- Demonstrated operational, marketing and management skills and experience in engineering, maintenance, ground handling, freight and other related areas.
- Access to a vast bank of airline professionals.
What Sets Us Apart
The hallmark of the Teaching Company is our aspiration to see each individual excel in every aspect.
We are committed to:
- Providing lifelong learning and continuous education.
- Developing job oriented learning experiences that will promote an individual's key business skills.
- Improving individual and organisational effectiveness along the whole supply chain through the integrated training of business, technical, people management skills.
- Providing practical skills and development programs that will produce immediate benefits and measurable returns on investment in training.
Adding Customer Value
In an ever changing and dynamic business environment, businesses need to focus on adding value for their customers. Any organisation which is not driven by the need to meet their customers expectation will not achieve its goals. When customers equate organisations with service and believe that service is dependable, seamless and unwavering the organisation will have a competitive advantage in any market
If your organisation is committed to achieving superior customer service, The Teaching Company will work with you to:
- Develop visible, organisational strategies for delivering on this service promise.
- Provide you with a through understanding of the competencies (skills, knowledge and attitudes) required of customer service professionals.
- Empower your frontline service employees with the authority, resources, on going training and coaching to excel.
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